{"provider":"zoom","label":"Zoom","source":"https://status.zoom.us","license":"CC BY 4.0","citeAs":"Repose, \"Zoom incident history\", https://repose.sh/upstream/zoom","generatedAt":"2026-09-25T19:38:42.949Z","count":51,"incidents":[{"id":"pxxs3nsvn2rx","title":"Service Degradation Affecting Customer Using Polycom Devices Going Offline","impact":"minor","status":"investigating","startedAt":"2026-09-25T17:45:29.000Z","resolvedAt":null,"updatedAt":"2026-09-25T19:11:08.466Z","components":["Devices (Softphones/Deskphones)"],"url":"https://stspg.io/4cpggx38p4g2","updates":[{"at":"2026-09-25T10:45:29.000-07:00","body":"We are currently investigating a service degradation with a subset of users with Polycom devices going offline. \n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-25T12:11:08.463-07:00","body":"We are continuing to investigate this issue and will provide updates as soon as there is more information to share.\n\nThank you for your patience.","status":"investigating"}]},{"id":"w6yw2bsy2sv5","title":"An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature","impact":"none","status":"investigating","startedAt":"2026-09-25T09:20:34.000Z","resolvedAt":null,"updatedAt":"2026-09-25T15:49:45.153Z","components":["Zoom AI"],"url":"https://stspg.io/hg6t0sj5dqpg","updates":[{"at":"2026-09-25T02:20:34.000-07:00","body":"We are currently investigating an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. \n\nAt this time, Catch Me Up service itself remains fully functional.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-25T04:03:35.260-07:00","body":"We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. \n\nAt this time, Catch Me Up service itself remains fully functional.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-25T06:12:46.591-07:00","body":"We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. \n\nAt this time, Catch Me Up service itself remains fully functional.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-25T08:49:45.151-07:00","body":"We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. \n\nAt this time, Catch Me Up service itself remains fully functional.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"}]},{"id":"xp0ql5vdl4s3","title":"Service Degradation Affecting Live Transcription Services.","impact":"minor","status":"resolved","startedAt":"2026-09-24T15:47:39.847Z","resolvedAt":"2026-09-24T21:57:33.146Z","updatedAt":"2026-09-24T21:57:33.163Z","components":["Live Transcription"],"url":"https://stspg.io/m8bvpzdcvcjd","updates":[{"at":"2026-09-24T08:47:39.982-07:00","body":"We are currently investigating a service degradation affecting Live Transcription Services.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-24T09:32:34.242-07:00","body":"We are continuing to investigate this issue and will provide updates as soon as there is more information to share.\n\nThank you for your patience.","status":"investigating"},{"at":"2026-09-24T13:12:13.017-07:00","body":"We have identified the service degradation affecting Live Transcription Services.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.","status":"identified"},{"at":"2026-09-24T13:22:27.279-07:00","body":"The service degradation affecting Live Transcription services has been successfully resolved.\n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-24T14:57:33.146-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"7141vhn0mb9s","title":"Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India","impact":"minor","status":"resolved","startedAt":"2026-09-24T11:19:15.014Z","resolvedAt":"2026-09-24T13:42:38.323Z","updatedAt":"2026-09-24T13:42:38.339Z","components":["Calling (Inbound/Outbound)","Voice (Inbound/Outbound)"],"url":"https://stspg.io/q2m1jkbvr4dg","updates":[{"at":"2026-09-24T04:19:15.167-07:00","body":"We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. \n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-24T05:07:52.246-07:00","body":"We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.\n\nWe are actively working with our carrier partner to resolve the issue.\n\nWe will share updates as soon as they become available.","status":"identified"},{"at":"2026-09-24T06:14:35.678-07:00","body":"The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-24T06:42:38.323-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"0w2z4s8wp36n","title":"Service Degradation Affecting Live Transcription Services.","impact":"minor","status":"resolved","startedAt":"2026-09-23T23:43:00.128Z","resolvedAt":"2026-09-24T01:47:25.761Z","updatedAt":"2026-09-24T01:47:25.777Z","components":["Live Transcription"],"url":"https://stspg.io/yl9ts716fxkg","updates":[{"at":"2026-09-23T16:43:00.215-07:00","body":"We are currently investigating a service degradation with Live Transcription Services.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-23T17:32:02.487-07:00","body":"We have identified the service degradation affecting Live Transcription Services.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.","status":"identified"},{"at":"2026-09-23T18:36:56.086-07:00","body":"The service degradation affecting Live Transcription services has been successfully resolved.\n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-23T18:47:25.761-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"xfcfwmvq698k","title":"Service Degradation Affecting Zoom Tasks in US Region.","impact":"none","status":"resolved","startedAt":"2026-09-23T01:55:36.863Z","resolvedAt":"2026-09-23T02:16:38.927Z","updatedAt":"2026-09-23T02:16:38.943Z","components":["Zoom Tasks"],"url":"https://stspg.io/99jd3fpqyn4j","updates":[{"at":"2026-09-22T18:55:36.925-07:00","body":"On 09/23/2026, Between 00:42 UTC- 01:22 UTC,  users may have experienced issues with Zoom Tasks in US Region. We have mitigated the issue and we will continue to monitor the situation closely and keep you informed of any further developments.\n\nThank you for your patience.","status":"monitoring"},{"at":"2026-09-22T19:16:38.927-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"xxp0hsz2qxtn","title":"Service degradation affecting comment and attachment features in Zoom Canvas in US region.","impact":"none","status":"resolved","startedAt":"2026-09-22T10:19:04.301Z","resolvedAt":"2026-09-22T10:32:10.154Z","updatedAt":"2026-09-22T10:32:10.170Z","components":["Zoom Canvas"],"url":"https://stspg.io/m6mppqwpz6qt","updates":[{"at":"2026-09-22T03:19:04.378-07:00","body":"On 09/22/2026, Between 09:31 UTC to 09:55 UTC, Users may have experienced issues with comment and attachment features in Zoom Canvas.\n\nThis incident has been resolved and the affected services have been restored.","status":"monitoring"},{"at":"2026-09-22T03:32:10.154-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"b9qd1hcw1zqk","title":"Service Degradation Affecting Apple Login for Zoom Sign-in.","impact":"minor","status":"resolved","startedAt":"2026-09-21T18:17:47.074Z","resolvedAt":"2026-09-22T17:57:12.699Z","updatedAt":"2026-09-22T17:57:12.714Z","components":["Zoom Meetings"],"url":"https://stspg.io/j90jkyg5gqz3","updates":[{"at":"2026-09-21T11:17:47.207-07:00","body":"We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-21T18:32:37.434-07:00","body":"We have identified the service degradation affecting a subset of users with Apple Login for Zoom Sign-in.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-09-21T18:35:19.000-07:00","body":"The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-22T10:57:12.699-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"bx7sj77rnyd5","title":"Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region","impact":"minor","status":"resolved","startedAt":"2026-09-21T15:45:49.876Z","resolvedAt":"2026-09-21T16:33:11.153Z","updatedAt":"2026-09-21T16:33:11.170Z","components":["Chat Agent","AI Expert Assist"],"url":"https://stspg.io/zm28f1d8v6dt","updates":[{"at":"2026-09-21T08:45:50.000-07:00","body":"We have identified the service degradation where users may be experiencing issues with Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0. \n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-09-21T09:20:59.007-07:00","body":"The issue affecting Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0 functionality has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-21T09:33:11.153-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"gbc9rjs7l531","title":"Service Degradation Affecting ZoomMate","impact":"none","status":"resolved","startedAt":"2026-09-18T22:45:28.476Z","resolvedAt":"2026-09-18T23:03:24.925Z","updatedAt":"2026-09-18T23:03:24.942Z","components":["ZoomMate"],"url":"https://stspg.io/p29c3gcmdptt","updates":[{"at":"2026-09-18T15:45:28.547-07:00","body":"The service degradation with ZoomMate has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-18T16:03:24.925-07:00","body":"This incident has been resolved.","status":"resolved"}]},{"id":"ytbj8471t5mg","title":"Service Degradation Affecting Zoom Phone Outbound Calls in China Region","impact":"minor","status":"resolved","startedAt":"2026-09-16T04:00:15.691Z","resolvedAt":"2026-09-16T04:35:49.486Z","updatedAt":"2026-09-16T04:35:49.519Z","components":["Calling (Inbound/Outbound)"],"url":"https://stspg.io/wcdfkn8d887l","updates":[{"at":"2026-09-15T21:00:15.781-07:00","body":"We are currently investigating a service degradation affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-15T21:15:30.313-07:00","body":"We have successfully identified the root cause affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-09-15T21:29:50.471-07:00","body":"The issue affecting Zoom Phone outbound calls has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-15T21:35:49.486-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"g4m0gcb6hq9f","title":"Service Degradation Affecting Zoom Whiteboard","impact":"none","status":"resolved","startedAt":"2026-09-15T18:22:00.927Z","resolvedAt":"2026-09-15T18:36:33.045Z","updatedAt":"2026-09-15T18:36:33.057Z","components":["Zoom Whiteboard"],"url":"https://stspg.io/ltwzdzwtjqcg","updates":[{"at":"2026-09-15T11:22:01.002-07:00","body":"On 09/15/2026, between 15:15 UTC to 15:38 UTC, users may have experienced Zoom whiteboard degradation in the US region.  The issue has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-15T11:36:33.045-07:00","body":"This incident has been resolved.","status":"resolved"}]},{"id":"16ybxfmc0k5c","title":"Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.","impact":"none","status":"resolved","startedAt":"2026-09-10T18:22:50.356Z","resolvedAt":"2026-09-10T18:38:51.452Z","updatedAt":"2026-09-10T18:38:51.467Z","components":["Zoom Meetings","Zoom Phone","Zoom AI"],"url":"https://stspg.io/j6b9zqzcrk5m","updates":[{"at":"2026-09-10T11:22:50.421-07:00","body":"On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary.\nThis incident has been resolved and the affected services have been restored.","status":"monitoring"},{"at":"2026-09-10T11:38:51.452-07:00","body":"This incident has been resolved.","status":"resolved"}]},{"id":"0hgqwjz0lzwf","title":"Service degradation affecting subset of live online meeting translation in Canada region.","impact":"none","status":"resolved","startedAt":"2026-09-10T16:57:37.642Z","resolvedAt":"2026-09-10T17:06:28.913Z","updatedAt":"2026-09-10T17:06:28.930Z","components":["Closed Captioning"],"url":"https://stspg.io/pnp88p830fqj","updates":[{"at":"2026-09-10T09:57:37.709-07:00","body":"On 09/10/2026, Between 13:10 UTC to 14:10 UTC, Users may have experienced issues with subset of live online meeting translation in Canada region.\n \nThis incident has been resolved and the affected services have been restored.","status":"monitoring"},{"at":"2026-09-10T10:06:28.913-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"mccmbk9ldg23","title":"Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe","impact":"none","status":"resolved","startedAt":"2026-09-10T15:53:26.246Z","resolvedAt":"2026-09-11T04:08:08.024Z","updatedAt":"2026-09-11T04:08:08.039Z","components":["Zoom Meetings","Zoom Phone","Zoom Contact Center","Meeting Dial-in/Telephony"],"url":"https://stspg.io/78m0y9r8fdmb","updates":[{"at":"2026-09-10T08:53:26.311-07:00","body":"On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. \nThis incident has been resolved and the affected services have been restored.","status":"monitoring"},{"at":"2026-09-10T08:57:16.330-07:00","body":"We are continuing to monitor for any further issues.","status":"monitoring"},{"at":"2026-09-10T09:06:05.168-07:00","body":"We are continuing to monitor for any further issues.","status":"monitoring"},{"at":"2026-09-10T09:29:01.720-07:00","body":"The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved.\n\nOur team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-10T21:08:08.024-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"k078znmg55zj","title":"Service Degradation Affecting Zoom Services","impact":"none","status":"resolved","startedAt":"2026-09-09T01:09:45.352Z","resolvedAt":"2026-09-10T00:12:53.930Z","updatedAt":"2026-09-10T00:12:53.950Z","components":["Zoom Meetings","Zoom Phone","Zoom Contact Center"],"url":"https://stspg.io/601q96h5gv6m","updates":[{"at":"2026-09-08T18:09:45.486-07:00","body":"The service degradation affecting Zoom Phone, Contact Center,  Meetings has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-09T17:12:53.930-07:00","body":"This incident has been resolved.","status":"resolved"}]},{"id":"c9jxqdxh9g8q","title":"Service Degradation Affecting Zoom AI Companion in US Region","impact":"minor","status":"resolved","startedAt":"2026-09-06T03:57:43.997Z","resolvedAt":"2026-09-06T05:20:33.668Z","updatedAt":"2026-09-06T05:20:33.686Z","components":["Zoom AI"],"url":"https://stspg.io/k8ngxmz4qbvn","updates":[{"at":"2026-09-05T20:57:44.091-07:00","body":"We are currently investigating a service degradation affecting Zoom AI Companion in US Region.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-05T21:32:54.644-07:00","body":"We are continuing to investigate this issue and will provide updates as soon as there is more information to share.\n\nThank you for your patience.","status":"investigating"},{"at":"2026-09-05T21:47:39.393-07:00","body":"We have successfully identified the root cause affecting Zoom AI Companion in US Region. \n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-09-05T22:06:26.630-07:00","body":"The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-05T22:20:33.668-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"vltmv6hrt53l","title":"Service Degradation Affecting Email in Zoom Contact Center Services in North America","impact":"none","status":"resolved","startedAt":"2026-09-04T17:46:02.151Z","resolvedAt":"2026-09-04T17:55:04.068Z","updatedAt":"2026-09-04T17:55:04.084Z","components":["Zoom Contact Center","Email (Inbound/Outbound)"],"url":"https://stspg.io/56nv5j3rgzfn","updates":[{"at":"2026-09-04T10:46:02.242-07:00","body":"On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. \nThis incident has been resolved and the affected services have been restored.","status":"monitoring"},{"at":"2026-09-04T10:55:04.068-07:00","body":"This incident has been resolved.","status":"resolved"}]},{"id":"k4l03tnw5wwr","title":"Service Degradation Affecting Zoom Phone Audio in Japan","impact":"none","status":"resolved","startedAt":"2026-09-04T05:23:13.534Z","resolvedAt":"2026-09-04T05:35:57.390Z","updatedAt":"2026-09-04T05:35:57.410Z","components":["Zoom Phone"],"url":"https://stspg.io/9bd10dj5yyrb","updates":[{"at":"2026-09-03T22:23:13.609-07:00","body":"On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor.\n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-03T22:35:57.390-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"jywjp357rlp8","title":"Service Degradation Affecting Zoom SMS delays in North America.","impact":"none","status":"resolved","startedAt":"2026-09-03T22:11:31.005Z","resolvedAt":"2026-09-03T22:19:07.652Z","updatedAt":"2026-09-03T22:19:07.669Z","components":["SMS/MMS (Inbound/Outbound)"],"url":"https://stspg.io/9rnhnkdk1njf","updates":[{"at":"2026-09-03T15:11:31.071-07:00","body":"On 09/03/2026, Between 21:30 UTC to 21:50 UTC, a subset of users may have experienced issues with SMS delay in North America. \nThis incident has been resolved, and the affected services have been restored.","status":"monitoring"},{"at":"2026-09-03T15:19:07.652-07:00","body":"This incident has been resolved.","status":"resolved"}]},{"id":"2zvhxwkw7j63","title":"Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region","impact":"none","status":"resolved","startedAt":"2026-09-03T13:42:21.225Z","resolvedAt":"2026-09-03T14:00:48.307Z","updatedAt":"2026-09-03T14:00:48.322Z","components":["Zoom Phone","Zoom Contact Center"],"url":"https://stspg.io/yhcywgp2hss5","updates":[{"at":"2026-09-03T06:42:21.317-07:00","body":"On September 03, between 12:02 UTC to 12:17 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in US region. The issue has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-03T07:00:48.307-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"y4b9mvr00vgw","title":"Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region","impact":"none","status":"resolved","startedAt":"2026-09-03T11:15:59.000Z","resolvedAt":"2026-09-03T11:35:50.970Z","updatedAt":"2026-09-03T11:35:50.989Z","components":["Zoom Phone","Zoom Contact Center"],"url":"https://stspg.io/jzqz8w2b45lc","updates":[{"at":"2026-09-03T04:15:59.000-07:00","body":"On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in Europe. The issue has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-03T04:18:47.243-07:00","body":"We are continuing to monitor for any further issues.","status":"monitoring"},{"at":"2026-09-03T04:35:50.970-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"fypk8gvjj87k","title":"Service degradation with In-Meeting summary for Indonesian language in the Singapore region","impact":"none","status":"resolved","startedAt":"2026-09-03T05:39:07.469Z","resolvedAt":"2026-09-03T05:49:05.183Z","updatedAt":"2026-09-03T05:49:05.198Z","components":["Zoom AI"],"url":"https://stspg.io/ypw19k1pxscg","updates":[{"at":"2026-09-02T22:39:07.536-07:00","body":"On 09/03/2026, Between 01:00 UTC to 04:00 UTC, users in the Singapore region may have experienced degraded quality with the in-meeting summary for Indonesian language.\nThis incident has been resolved and the affected services have been restored.","status":"monitoring"},{"at":"2026-09-02T22:49:05.183-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"ptq9slypf8wy","title":"Service Degradation Affecting Zoom for Google Workspace add-on","impact":"minor","status":"resolved","startedAt":"2026-09-01T18:57:41.000Z","resolvedAt":"2026-09-01T20:56:24.377Z","updatedAt":"2026-09-01T20:56:24.395Z","components":["Integrations/Calendar/Plug-In/Add-In"],"url":"https://stspg.io/7rl9tm3rw8fz","updates":[{"at":"2026-09-01T11:57:41.000-07:00","body":"We are currently investigating a service degradation for a subset of users using Zoom for Google Workspace add-on\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-09-01T13:01:31.014-07:00","body":"We continue to investigate the service degradation for a subset of users using Zoom for Google Workspace add-on.\n\nWe will provide an update as soon as more information becomes available.","status":"investigating"},{"at":"2026-09-01T13:34:26.195-07:00","body":"The issue affecting a subset of users using Zoom for Google Workspace add-on has been resolved.  \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-01T13:56:24.377-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"95y38y5w8b3g","title":"Service Degradation Affecting Zoom Node.","impact":"minor","status":"resolved","startedAt":"2026-09-01T00:11:57.233Z","resolvedAt":"2026-09-01T12:06:21.601Z","updatedAt":"2026-09-01T12:06:21.619Z","components":["Zoom Node"],"url":"https://stspg.io/kbxw5klcqnh3","updates":[{"at":"2026-08-31T17:11:57.375-07:00","body":"We are currently investigating a service degradation affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-08-31T17:28:10.812-07:00","body":"The issue has been identified and a fix is being implemented.","status":"identified"},{"at":"2026-08-31T20:07:16.542-07:00","body":"We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. \n\nThank you for your patience.","status":"identified"},{"at":"2026-08-31T22:12:04.135-07:00","body":"We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. \n\nThank you for your patience.","status":"identified"},{"at":"2026-09-01T04:07:47.402-07:00","body":"We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. \n\nThank you for your patience.","status":"identified"},{"at":"2026-09-01T04:56:34.647-07:00","body":"The issue affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-09-01T05:06:21.601-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"t72d605rsz6r","title":"Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU","impact":"minor","status":"resolved","startedAt":"2026-08-31T04:18:18.663Z","resolvedAt":"2026-08-31T05:51:25.616Z","updatedAt":"2026-08-31T05:51:25.631Z","components":["Zoom Dashboard & Reporting"],"url":"https://stspg.io/4b0sdcmkycj9","updates":[{"at":"2026-08-30T21:18:18.786-07:00","body":"We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-08-30T21:21:59.355-07:00","body":"We have successfully identified the root cause of issue affecting users using Zoom Contact Center Billing and Reporting Service in EU.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-08-30T22:38:01.892-07:00","body":"The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-30T22:51:25.616-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"3xf213dg1plw","title":"Service Degradation Affecting Zoom Services in Hong Kong","impact":"minor","status":"resolved","startedAt":"2026-08-27T19:02:37.497Z","resolvedAt":"2026-08-27T22:10:10.707Z","updatedAt":"2026-08-27T22:10:10.725Z","components":["Zoom Meetings","Zoom Phone","Zoom AI","Real Time Media Streams (RTMS)"],"url":"https://stspg.io/5lvg8pg6zj2c","updates":[{"at":"2026-08-27T12:02:37.693-07:00","body":"We are currently investigating a service degradation affecting Zoom Services in Hong Kong\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-08-27T12:07:22.595-07:00","body":"We have successfully identified the root cause affecting Zoom Services in Hong Kong \n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-08-27T14:43:03.798-07:00","body":"The service degradation affecting Zoom Services in Hong Kong has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-27T15:10:10.707-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"tffbkhpqyhqv","title":"Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region","impact":"none","status":"resolved","startedAt":"2026-08-25T05:51:12.105Z","resolvedAt":"2026-08-25T06:04:12.064Z","updatedAt":"2026-08-25T06:04:12.078Z","components":["Zoom AI Services API"],"url":"https://stspg.io/yhx3dnvh4232","updates":[{"at":"2026-08-24T22:51:12.177-07:00","body":"On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-24T23:04:12.064-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"wv4mtgg4khst","title":"Service Degradation Affecting Meeting Chat Services","impact":"minor","status":"resolved","startedAt":"2026-08-24T08:56:25.000Z","resolvedAt":"2026-08-24T09:37:28.391Z","updatedAt":"2026-08-24T09:37:28.422Z","components":["In-Meeting Chat/Polling"],"url":"https://stspg.io/q4s7dkykff79","updates":[{"at":"2026-08-24T01:56:25.000-07:00","body":"We are currently investigating a service degradation affecting users ability to use meeting chat.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-08-24T02:06:39.000-07:00","body":"We have successfully identified the root cause affecting users ability to use meeting chat.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-08-24T02:20:58.988-07:00","body":"The issue affecting users' ability to use meeting chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-24T02:37:28.391-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"dqk9m17ljn7x","title":"Service Degradation Affecting File Search in Zoom Hub","impact":"minor","status":"resolved","startedAt":"2026-08-22T09:04:19.650Z","resolvedAt":"2026-08-22T09:52:46.202Z","updatedAt":"2026-08-22T09:52:46.217Z","components":["Zoom Hub"],"url":"https://stspg.io/7p3h41h68p77","updates":[{"at":"2026-08-22T02:04:19.730-07:00","body":"We are currently investigating a service degradation affecting users ability to search file in Zoom Hub.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-08-22T02:10:55.870-07:00","body":"We have successfully identified the root cause affecting users ability to search file in Zoom Hub.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-08-22T02:21:57.876-07:00","body":"The issue affecting users ability to search file in Zoom Hub has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-22T02:52:46.202-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"3fqk6345gq7b","title":"Service Degradation Affecting Meta integration for Zoom.","impact":"minor","status":"resolved","startedAt":"2026-08-21T11:04:49.965Z","resolvedAt":"2026-08-21T20:01:17.111Z","updatedAt":"2026-08-21T20:01:17.126Z","components":["3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)"],"url":"https://stspg.io/9kkbbmvqq8ph","updates":[{"at":"2026-08-21T04:04:50.063-07:00","body":"We are currently investigating a service degradation affecting Meta integration for Zoom.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"identified"},{"at":"2026-08-21T04:48:51.309-07:00","body":"We have successfully identified the root cause affecting Meta integration for Zoom.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-08-21T05:52:08.602-07:00","body":"We continue to work on a resolution, and we will keep you informed with timely updates as progress is made. \n\nWe appreciate your patience as we work to resolve this issue.","status":"identified"},{"at":"2026-08-21T08:52:07.045-07:00","body":"We continue to work on a resolution, and we will keep you informed with timely updates as progress is made. \n\nWe appreciate your patience as we work to resolve this issue.","status":"identified"},{"at":"2026-08-21T12:44:14.328-07:00","body":"The service degradation with Meta integration for Zoom has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-21T13:01:17.111-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"ct6281f8f6c7","title":"Service Degradation Affecting Zoom Canvas in US Region.","impact":"none","status":"resolved","startedAt":"2026-08-21T09:59:18.925Z","resolvedAt":"2026-08-21T10:26:43.320Z","updatedAt":"2026-08-21T10:26:43.337Z","components":["Zoom Canvas"],"url":"https://stspg.io/fn01mkhwpqdx","updates":[{"at":"2026-08-21T02:59:18.979-07:00","body":"On 08/21/2026, Between 08:56 UTC to 09:32 UTC, users may have experienced issues with Zoom Canvas in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.\n\nThank you for your patience.","status":"monitoring"},{"at":"2026-08-21T03:26:43.320-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"86ds5wdy4n7p","title":"Service Degradation Affecting File Uploads In Zoom Chat","impact":"none","status":"resolved","startedAt":"2026-08-18T20:05:14.994Z","resolvedAt":"2026-08-18T20:06:22.722Z","updatedAt":"2026-08-18T20:06:22.741Z","components":["Zoom Chat","File Transfers: File, Video, Pictures, Voice"],"url":"https://stspg.io/fzy5qxlvx5dr","updates":[{"at":"2026-08-18T13:05:15.056-07:00","body":"Between 2026-08-17 06:49 UTC and 2026-08-17 19:21 UTC , a subset of users experienced file upload issues in Zoom Chat. \nThis issue has been resolved.","status":"monitoring"},{"at":"2026-08-18T13:06:22.722-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"jl7h5hzlnbhk","title":"Service Degradation Affecting Zoom Virtual Agent","impact":"none","status":"resolved","startedAt":"2026-08-17T18:12:08.719Z","resolvedAt":"2026-08-17T19:22:22.024Z","updatedAt":"2026-08-17T19:22:22.047Z","components":["Voice Agent","Chat Agent"],"url":"https://stspg.io/j2nv6fphrbzl","updates":[{"at":"2026-08-17T11:12:08.794-07:00","body":"We have successfully identified the root cause affecting Zoom virtual agent.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"monitoring"},{"at":"2026-08-17T12:22:22.024-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"g26mm0lmrm7d","title":"A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region","impact":"none","status":"resolved","startedAt":"2026-08-14T03:40:52.030Z","resolvedAt":"2026-08-14T03:49:39.300Z","updatedAt":"2026-08-14T03:49:39.315Z","components":["SMS/MMS (Inbound/Outbound)"],"url":"https://stspg.io/5l82cgbrqvv5","updates":[{"at":"2026-08-13T20:40:52.101-07:00","body":"Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.","status":"monitoring"},{"at":"2026-08-13T20:49:39.300-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"hp2nx7zbtcgl","title":"Service Degradation Affecting CX Analytics","impact":"minor","status":"resolved","startedAt":"2026-08-11T18:00:52.157Z","resolvedAt":"2026-08-11T18:27:06.647Z","updatedAt":"2026-08-11T18:27:06.667Z","components":["Reporting Service"],"url":"https://stspg.io/w5h590s1cqj6","updates":[{"at":"2026-08-11T11:00:52.380-07:00","body":"We are currently investigating a service degradation with CX Analytics.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-08-11T11:01:38.833-07:00","body":"We have successfully identified the root cause affecting CX Analytics.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-08-11T11:04:47.061-07:00","body":"The service degradation with CX Analytics that occurred from 15:05 UTC to 17:27 UTC has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-11T11:27:06.647-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"90lqrmr12q8t","title":"Service degradation with Zoom Contact Center smart note generation impacting a subset of users.","impact":"none","status":"resolved","startedAt":"2026-08-11T14:48:58.048Z","resolvedAt":"2026-08-11T15:13:39.743Z","updatedAt":"2026-08-11T15:13:39.760Z","components":["Zoom AIC"],"url":"https://stspg.io/l063vn4mb974","updates":[{"at":"2026-08-11T07:48:58.136-07:00","body":"On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation.\nThis incident has been resolved and the affected services have been restored.","status":"monitoring"},{"at":"2026-08-11T08:13:39.743-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"gdbcf101njpy","title":"Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.","impact":"minor","status":"resolved","startedAt":"2026-08-05T14:53:38.764Z","resolvedAt":"2026-08-05T15:52:55.400Z","updatedAt":"2026-08-05T15:52:55.414Z","components":["Reporting Service"],"url":"https://stspg.io/by1jgtn9hgbf","updates":[{"at":"2026-08-05T07:53:38.893-07:00","body":"We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. \n\nOur team is actively working on the resolution and we will keep you informed with timely updates as progress is made.\n\nThank you for your patience.","status":"investigating"},{"at":"2026-08-05T08:15:43.826-07:00","body":"We have successfully identified the root cause affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. \n \nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.\n\nThank you for your patience.","status":"identified"},{"at":"2026-08-05T08:41:54.508-07:00","body":"The issue affecting Contact Center Analytics Dashboard for Voice Engagements in US Region has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-05T08:52:55.400-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"mb43czq6ztsp","title":"Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region","impact":"none","status":"resolved","startedAt":"2026-08-05T12:44:12.915Z","resolvedAt":"2026-08-05T12:56:05.374Z","updatedAt":"2026-08-05T12:56:05.389Z","components":["Zoom Rooms","Marketplace"],"url":"https://stspg.io/znmx43t4k7l6","updates":[{"at":"2026-08-05T05:44:12.991-07:00","body":"On 08/05/2026, Between 12:05 UTC to 12:28 UTC, Users may have experienced issues with Zoom Rooms and Zoom Marketplace Apps.\n \nThis incident has been resolved and the affected services have been restored.\n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-05T05:56:05.374-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"59w0q6tv7v9j","title":"Service Degradation Affecting Zoom Meeting Quality in the US Region","impact":"none","status":"resolved","startedAt":"2026-08-02T16:26:29.584Z","resolvedAt":"2026-08-02T16:38:02.372Z","updatedAt":"2026-08-02T16:38:02.394Z","components":["Zoom Meetings"],"url":"https://stspg.io/vgcm0spqh81b","updates":[{"at":"2026-08-02T09:26:29.653-07:00","body":"On August 2, between 15:28 UTC - 15:38 UTC, a subset of users experienced degraded Zoom meeting quality. The issue has been successfully resolved.\n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-02T09:38:02.372-07:00","body":"This incident has been resolved and the affected service have been restored.","status":"resolved"}]},{"id":"qv99nxm59x8x","title":"Service Degradation Affecting Zoom Marketplace and AI Companion Services","impact":"none","status":"resolved","startedAt":"2026-08-02T01:45:25.303Z","resolvedAt":"2026-08-02T02:01:09.888Z","updatedAt":"2026-08-02T02:01:09.905Z","components":["Marketplace","Zoom AI"],"url":"https://stspg.io/gmbjxpfn2hq7","updates":[{"at":"2026-08-01T18:45:25.395-07:00","body":"On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-08-01T19:01:09.888-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"my4rs36dn5tf","title":"Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.","impact":"minor","status":"resolved","startedAt":"2026-07-31T12:09:51.889Z","resolvedAt":"2026-07-31T15:08:45.952Z","updatedAt":"2026-07-31T15:08:45.972Z","components":["Zoom Tasks","Zoom Whiteboard"],"url":"https://stspg.io/q5vq1sq9c9v5","updates":[{"at":"2026-07-31T05:09:52.003-07:00","body":"We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-07-31T05:24:12.970-07:00","body":"We continue to investigate the service degradation affecting users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.  \n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.  \n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-07-31T05:33:25.266-07:00","body":"We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.\n \nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.\n\nThank you for your patience.","status":"identified"},{"at":"2026-07-31T05:45:35.621-07:00","body":"The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-07-31T07:28:05.052-07:00","body":"We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.\n \nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.","status":"identified"},{"at":"2026-07-31T07:49:23.008-07:00","body":"The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-07-31T08:08:45.952-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"71f5hld04ztw","title":"Service Degradation Affecting Zoom MCP Claude Marketplace Integration","impact":"none","status":"resolved","startedAt":"2026-07-29T06:53:35.204Z","resolvedAt":"2026-07-30T06:34:37.448Z","updatedAt":"2026-07-30T06:34:37.465Z","components":["Marketplace"],"url":"https://stspg.io/hd9kty1gbfrc","updates":[{"at":"2026-07-28T23:53:35.263-07:00","body":"Between 07/28/2026 05:42 UTC and 07/29/2026 06:40 UTC, a subset of users may have experienced issues with Zoom MCP Claude Marketplace Integration.\n\nWe have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.","status":"monitoring"},{"at":"2026-07-29T23:34:37.448-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"8jpstr4zml14","title":"Service Degradation Affecting Offline Meeting transcription in US Region.","impact":"minor","status":"resolved","startedAt":"2026-07-27T09:08:58.427Z","resolvedAt":"2026-07-27T17:35:13.425Z","updatedAt":"2026-07-27T17:35:13.444Z","components":["My Notes","Zoom AI"],"url":"https://stspg.io/5bwhcxdf3rjm","updates":[{"at":"2026-07-27T02:08:58.541-07:00","body":"We have successfully identified the root cause affecting Offline Meeting transcription in US Region. \n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-07-27T03:02:07.561-07:00","body":"We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.\n\nWe appreciate your patience as we work to resolve this issue.","status":"identified"},{"at":"2026-07-27T04:03:34.796-07:00","body":"We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.\n\nWe appreciate your patience as we work to resolve this issue.","status":"identified"},{"at":"2026-07-27T05:04:52.381-07:00","body":"We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.\n\nWe appreciate your patience as we work to resolve this issue.","status":"identified"},{"at":"2026-07-27T05:45:08.318-07:00","body":"The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-07-27T10:35:13.425-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"l7jxkx7cj2zq","title":"Service Degradation Affecting Subset of Users using Zoom Mail and Calendar Services in US Region.","impact":"none","status":"resolved","startedAt":"2026-07-25T03:51:41.437Z","resolvedAt":"2026-07-25T04:18:15.598Z","updatedAt":"2026-07-25T04:18:15.614Z","components":["Calendar"],"url":"https://stspg.io/rkzwbcydrcmy","updates":[{"at":"2026-07-24T20:51:41.498-07:00","body":"On July 25, between 01:44 UTC to 03:16 UTC, a subset of users might have experienced service degradation affecting Zoom Mail and Calendar services in US region which has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-07-24T21:18:15.598-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"j9hr88z476ym","title":"Service Degradation Affecting Multiple Zoom Services in Europe and India Region.","impact":"none","status":"resolved","startedAt":"2026-07-24T02:11:19.000Z","resolvedAt":"2026-07-24T02:49:22.268Z","updatedAt":"2026-07-24T03:07:34.662Z","components":["Zoom Rooms","Zoom Workspace Reservation","Zoom Tasks","Zoom Node","Zoom Whiteboard"],"url":"https://stspg.io/2f96hw8qrqxx","updates":[{"at":"2026-07-23T19:11:19.000-07:00","body":"Between 07/23/2026 23:46 UTC and 07/24/2026 01:20 UTC, users in the Europe and India regions may have experienced issues affecting multiple Zoom services.\n\nZoom Chat file upload functionality was also impacted.\n\nWe have mitigated the issue and will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-07-23T19:49:22.268-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"lcyr0zpq6c9k","title":"Service Degradation Affecting Zoom Healthcare Integration services in US Region","impact":"minor","status":"resolved","startedAt":"2026-07-23T15:53:52.466Z","resolvedAt":"2026-07-23T18:30:26.513Z","updatedAt":"2026-07-23T18:30:26.533Z","components":["Ellkay"],"url":"https://stspg.io/wht1xf500dsj","updates":[{"at":"2026-07-23T08:53:52.579-07:00","body":"We have successfully identified the root cause affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region.\n\nWe are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.\n\nThank you for your patience.","status":"investigating"},{"at":"2026-07-23T09:22:28.123-07:00","body":"We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.\n\nThank you for your patience.","status":"identified"},{"at":"2026-07-23T11:04:24.094-07:00","body":"The service degradation affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-07-23T11:30:26.513-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"gbfysm964mvs","title":"Service Degradation Affected Zoom Blog Website","impact":"none","status":"resolved","startedAt":"2026-07-23T14:03:31.603Z","resolvedAt":"2026-07-23T15:20:04.449Z","updatedAt":"2026-07-23T15:20:04.466Z","components":["Zoom Blog"],"url":"https://stspg.io/g79nl5bkfr0j","updates":[{"at":"2026-07-23T07:03:31.676-07:00","body":"On 07/23/2026, Between 13:23 UTC to 13:25 UTC, the users may have experienced issue with Zoom Blog website.\n\nThis incident has been resolved and the affected services have been restored.","status":"monitoring"},{"at":"2026-07-23T08:20:04.449-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"llq0w65q0jps","title":"Service Degradation Affecting Multiple Services in US and Europe","impact":"none","status":"resolved","startedAt":"2026-07-22T13:12:14.509Z","resolvedAt":"2026-07-22T13:23:22.408Z","updatedAt":"2026-07-22T13:23:22.422Z","components":["Zoom Rooms","Zoom Contact Center","Zoom AI","Zoom Workforce Management"],"url":"https://stspg.io/3z5y12fkgh7w","updates":[{"at":"2026-07-22T06:12:14.600-07:00","body":"Between 12:02 PM UTC to 12:40 PM UTC users might have experienced a service degradation affecting multiple services in US and Europe which has been successfully resolved.\n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-07-22T06:23:22.408-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"wks91c9nrl2t","title":"Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.","impact":"minor","status":"resolved","startedAt":"2026-07-21T18:25:26.662Z","resolvedAt":"2026-07-21T19:14:43.043Z","updatedAt":"2026-07-21T19:14:43.060Z","components":["Zoom Clips","Zoom Canvas","Zoom Hub","Zoom Paper","Zoom Slides","Zoom Sheets"],"url":"https://stspg.io/t59ydmnbf56s","updates":[{"at":"2026-07-21T11:25:26.795-07:00","body":"We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","status":"investigating"},{"at":"2026-07-21T11:43:41.258-07:00","body":"We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.","status":"identified"},{"at":"2026-07-21T11:47:46.006-07:00","body":"We are continuing to work on a fix for this issue.","status":"identified"},{"at":"2026-07-21T11:56:02.269-07:00","body":"The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-07-21T12:14:43.043-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]},{"id":"zjg8mg9c26c5","title":"Service Degradation Affecting Zoom AI Expert Assist in US Region.","impact":"none","status":"resolved","startedAt":"2026-07-20T16:35:11.529Z","resolvedAt":"2026-07-20T16:55:07.270Z","updatedAt":"2026-07-20T16:55:07.290Z","components":["AI Expert Assist"],"url":"https://stspg.io/ffhlqzlfx8vl","updates":[{"at":"2026-07-20T09:35:11.595-07:00","body":"Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region.\n\nWe have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.","status":"monitoring"},{"at":"2026-07-20T09:55:07.270-07:00","body":"This incident has been resolved and the affected services have been restored.","status":"resolved"}]}]}