{"provider":"stripe","label":"Stripe","source":"https://www.stripestatus.com","license":"CC BY 4.0","citeAs":"Repose, \"Stripe incident history\", https://repose.sh/upstream/stripe","generatedAt":"2026-09-25T19:39:36.222Z","count":50,"incidents":[{"id":"3g746nm5qf15","title":"Elevated Klarna errors","impact":"none","status":"resolved","startedAt":"2026-09-25T06:23:45.824Z","resolvedAt":"2026-09-25T07:42:50.829Z","updatedAt":"2026-09-25T07:42:50.849Z","components":["Global payments","Acquirers and payment methods"],"url":"https://stspg.io/4kvs6zwpn12h","updates":[{"at":"2026-09-25T06:23:45.912Z","body":"We're currently investigating elevated error rates and response times with payments. We'll post an update soon.","status":"investigating"},{"at":"2026-09-25T07:42:50.829Z","body":"From 06:03 to 06:26 UTC, we saw elevated error rates and response times for payments using Klarna. This issue is now resolved.","status":"resolved"}]},{"id":"45t05tqxy5w7","title":"Elevated API errors","impact":"none","status":"resolved","startedAt":"2026-09-23T15:53:25.886Z","resolvedAt":"2026-09-23T16:26:42.423Z","updatedAt":"2026-09-23T16:26:42.441Z","components":["Stripe API","Stripe core components"],"url":"https://stspg.io/zxkgb0lnrxc8","updates":[{"at":"2026-09-23T15:53:26.009Z","body":"We're currently seeing elevated error rates and response times with the API. We've identified the cause, and are working on a fix.","status":"identified"},{"at":"2026-09-23T16:26:42.423Z","body":"From 15:30 UTC–16:07 UTC, we saw elevated error rates and response times with the API. This is now resolved.","status":"resolved"}]},{"id":"tk5f1plzpwnm","title":"API call success rate drop","impact":"none","status":"resolved","startedAt":"2026-09-22T20:32:28.602Z","resolvedAt":"2026-09-22T22:47:11.775Z","updatedAt":"2026-09-22T22:47:11.791Z","components":["Stripe API","Stripe core components"],"url":"https://stspg.io/vfb8m896t1fk","updates":[{"at":"2026-09-22T20:32:28.712Z","body":"We're currently investigating an issue affecting API accounts and capability call success rates. We've identified the root cause and are working on a mitigation. We will post further updates as we have more information.","status":"identified"},{"at":"2026-09-22T21:27:20.626Z","body":"API error rates are recovering as part of our mitigations. We're continuing to monitor until the issue is fully resolved. We will provide further updates once we have observed sustained recovery.","status":"monitoring"},{"at":"2026-09-22T22:47:11.775Z","body":"From 19:13 to 22:19 UTC, we saw elevated error rates and response times with the API. This is now resolved.","status":"resolved"}]},{"id":"qhc2pwg3n7t2","title":"Stripe Support Systems issue","impact":"none","status":"resolved","startedAt":"2026-09-20T07:31:37.069Z","resolvedAt":"2026-09-20T08:10:18.355Z","updatedAt":"2026-09-20T08:10:18.367Z","components":["Stripe core components"],"url":"https://stspg.io/h6zj34k6gg57","updates":[{"at":"2026-09-20T07:31:37.181Z","body":"We're currently investigating issues with our support systems due to an upstream partner issue, starting 07:10 UTC. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.","status":"investigating"},{"at":"2026-09-20T08:10:18.355Z","body":"The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.","status":"resolved"}]},{"id":"7h016hnd562f","title":"Elevated declines on Visa","impact":"none","status":"resolved","startedAt":"2026-09-16T23:33:59.858Z","resolvedAt":"2026-09-17T01:17:29.468Z","updatedAt":"2026-09-17T01:17:29.487Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/rshfm81kk6pl","updates":[{"at":"2026-09-16T23:33:59.948Z","body":"We're currently investigating elevated error rates and response times with Visa payments. We'll post an update soon.","status":"investigating"},{"at":"2026-09-17T00:10:04.568Z","body":"We’re currently seeing elevated card authorization errors related to an issuing bank in North America, which is impacting some Visa transactions. We've seen some recovery and are continuing to monitor.","status":"monitoring"},{"at":"2026-09-17T01:17:29.468Z","body":"Between 20:15 September 16th and 00:08 September 17th UTC, we saw elevated card authorization errors related to an issuing bank in United States which impacted some Visa transactions. This is now resolved.","status":"resolved"}]},{"id":"zmpdfkzbkjcl","title":"Elevated errors on Google Pay payments","impact":"none","status":"resolved","startedAt":"2026-09-16T10:05:49.000Z","resolvedAt":"2026-09-16T17:52:35.333Z","updatedAt":"2026-09-16T17:52:35.352Z","components":["Stripe core components","Acquirers and payment methods"],"url":"https://stspg.io/j7b7wsrfq7hm","updates":[{"at":"2026-09-16T10:05:49.000Z","body":"We're currently investigating elevated errors on Google Pay payments. We'll post an update soon.","status":"monitoring"},{"at":"2026-09-16T17:20:14.829Z","body":"We've confirmed with the upstream partner that the Google Pay issue is recovering. We are monitoring and will provide an update when the issue is resolved.","status":"monitoring"},{"at":"2026-09-16T17:52:35.333Z","body":"The issue with Google Pay has been resolved.","status":"resolved"}]},{"id":"43xfzqymv1dt","title":"Stripe Support Systems issue","impact":"none","status":"resolved","startedAt":"2026-09-16T10:05:31.143Z","resolvedAt":"2026-09-16T17:09:38.437Z","updatedAt":"2026-09-16T17:09:38.450Z","components":["Stripe core components"],"url":"https://stspg.io/1pqrkshz4vdd","updates":[{"at":"2026-09-16T10:05:31.253Z","body":"We're currently investigating issues with our support systems due to a downstream partner issue. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.","status":"investigating"},{"at":"2026-09-16T17:09:38.437Z","body":"The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.","status":"resolved"}]},{"id":"hvy6s6zmp1mn","title":"Elevated Interac errors","impact":"none","status":"resolved","startedAt":"2026-09-13T04:45:27.883Z","resolvedAt":"2026-09-13T15:49:36.459Z","updatedAt":"2026-09-13T15:49:36.477Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/j5s6qs75yrjz","updates":[{"at":"2026-09-13T04:45:27.984Z","body":"Since 03:46 UTC, we’ve observed elevated error rates and increased response times with Interac payments, affecting in-person transactions in Canada. We have reached out to Interac and will share updates as soon as they are available.","status":"investigating"},{"at":"2026-09-13T05:17:56.455Z","body":"We have observed recovery since 04:50 UTC but have been advised by Interac that ongoing maintenance will occur until 15:00 UTC. During this period, there may be intermittent errors and increased response times with Interac payments. We are monitoring closely and will share updates as soon as they are available.","status":"monitoring"},{"at":"2026-09-13T15:49:36.459Z","body":"The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.","status":"resolved"}]},{"id":"51n7sdp7zl92","title":"Elevated Interac errors","impact":"none","status":"resolved","startedAt":"2026-09-10T20:53:41.173Z","resolvedAt":"2026-09-10T21:28:26.580Z","updatedAt":"2026-09-10T21:28:26.595Z","components":["Global payments","Acquirers and payment methods"],"url":"https://stspg.io/7wcb364xld9l","updates":[{"at":"2026-09-10T20:53:41.287Z","body":"We're currently investigating elevated error rates and response times with payments through Interac. We'll post an update soon.","status":"investigating"},{"at":"2026-09-10T21:28:26.580Z","body":"There was an issue causing elevated error rates and response times with card payments through Interac. The issue is now resolved.","status":"resolved"}]},{"id":"4q56z5h0hfqn","title":"Elevated Swish errors","impact":"none","status":"resolved","startedAt":"2026-08-30T13:16:40.938Z","resolvedAt":"2026-08-30T14:42:30.524Z","updatedAt":"2026-08-30T14:42:30.540Z","components":["Global payments","Acquirers and payment methods"],"url":"https://stspg.io/jcy642t9yszg","updates":[{"at":"2026-08-30T13:16:41.057Z","body":"We're currently investigating elevated error rates and response times with payments. We'll post an update soon.","status":"investigating"},{"at":"2026-08-30T14:42:30.524Z","body":"From 12:46–14:20 UTC, we saw elevated errors on Swish payments due to external impact on the Swish payment processor. This issue is now resolved and has returned to normal.","status":"resolved"}]},{"id":"hv5xshx651tz","title":"Elevated Swish errors","impact":"none","status":"resolved","startedAt":"2026-08-29T19:28:07.878Z","resolvedAt":"2026-08-29T20:44:52.363Z","updatedAt":"2026-08-29T20:44:52.375Z","components":["Global payments","Acquirers and payment methods"],"url":"https://stspg.io/1yfx7lx0ybwq","updates":[{"at":"2026-08-29T19:28:07.993Z","body":"We're currently investigating elevated error rates and response times with payments. We'll post an update soon.","status":"investigating"},{"at":"2026-08-29T20:44:52.363Z","body":"From 18:53 UTC to 19:18 UTC on 2026-08-29, we saw elevated errors on Swish payments due to a service degradation on the Swish side. This is now resolved. We will continue to monitor for any further issues and will provide updates if needed.","status":"resolved"}]},{"id":"vx6s0ffrq3jf","title":"Elevated card declines for some users in Mexico","impact":"none","status":"resolved","startedAt":"2026-08-29T06:45:18.617Z","resolvedAt":"2026-08-29T07:33:38.381Z","updatedAt":"2026-08-29T07:33:38.396Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/bf2rqyjxyqkv","updates":[{"at":"2026-08-29T06:45:18.711Z","body":"As of 05:15 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're in touch with the card network and will post an update as soon as they become available.","status":"investigating"},{"at":"2026-08-29T07:33:38.381Z","body":"Between 05:15 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.","status":"resolved"}]},{"id":"3lphh4hb8nqw","title":"Elevated Bancontact errors","impact":"none","status":"resolved","startedAt":"2026-08-16T22:39:12.057Z","resolvedAt":"2026-08-17T06:29:03.024Z","updatedAt":"2026-08-17T06:29:03.043Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/r1hcjpb5vyv5","updates":[{"at":"2026-08-16T22:39:12.138Z","body":"We're currently investigating elevated errors on Bancontact payments. We'll post an update soon.","status":"investigating"},{"at":"2026-08-16T23:05:57.561Z","body":"We continue seeing elevated errors on Bancontact payments. We've identified the cause as external to the Stripe infrastructure. We will continue to monitor and will post an update as soon as possible.","status":"investigating"},{"at":"2026-08-17T06:29:03.024Z","body":"From 21:00 on Aug 16 to 01:50 on Aug 17 UTC, some Bancontact payments experienced elevated processing errors. This issue has now been resolved.","status":"resolved"}]},{"id":"chlg0pv25fyy","title":"Elevated declines on Mastercard","impact":"none","status":"resolved","startedAt":"2026-08-15T04:49:50.616Z","resolvedAt":"2026-08-15T06:21:39.309Z","updatedAt":"2026-08-15T06:21:39.333Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/w3mvhm1w3yck","updates":[{"at":"2026-08-15T04:49:50.707Z","body":"We're currently investigating elevated error rates and response times with Mastercard payments. We'll post an update soon.","status":"investigating"},{"at":"2026-08-15T05:25:06.812Z","body":"We're currently seeing elevated error rates and response times with Mastercard payments. We have confirmed the outage is external to the Stripe infrastructure.","status":"identified"},{"at":"2026-08-15T06:04:57.350Z","body":"As of 05:42 UTC, elevated error rates and response times with Mastercard payments have began to recover. Stripe teams will continue to monitor until fully resolved.","status":"monitoring"},{"at":"2026-08-15T06:21:39.309Z","body":"Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.","status":"resolved"}]},{"id":"kk80k9by4lms","title":"Financial Connections authorization errors","impact":"minor","status":"resolved","startedAt":"2026-08-08T00:03:14.000Z","resolvedAt":"2026-08-08T00:39:30.913Z","updatedAt":"2026-08-08T00:39:30.933Z","components":["Stripe core components"],"url":"https://stspg.io/kz7fdsrtjhhy","updates":[{"at":"2026-08-08T00:03:14.000Z","body":"We’re currently investigating increased Financial Connections authorization errors. We’ll post an update soon.","status":"investigating"},{"at":"2026-08-08T00:39:30.913Z","body":"From 23:20 UTC on August 7th – 00:30 UTC on August 8th, we saw elevated Financial Connections authorization errors. This is now resolved.","status":"resolved"}]},{"id":"j7vtqc6jmfqw","title":"Elevated Errors for retrieving balance transactions for automatic payouts","impact":"none","status":"resolved","startedAt":"2026-08-06T15:52:31.581Z","resolvedAt":"2026-08-06T16:24:32.612Z","updatedAt":"2026-08-06T16:24:32.632Z","components":["Stripe API"],"url":"https://stspg.io/jtdbm8076r5z","updates":[{"at":"2026-08-06T15:52:31.671Z","body":"We're currently investigating elevated error rates for retrieving balance transactions for automatic payouts starting at 13:45 UTC. A further update will be provided once recovery is observed.","status":"investigating"},{"at":"2026-08-06T16:24:32.612Z","body":"From 13:45 UTC to approximately 16:20 UTC, we experienced elevated errors retrieving balance transactions for automatic payouts. The issue is now resolved.","status":"resolved"}]},{"id":"y8898n2yk19y","title":"Elevated API errors","impact":"none","status":"resolved","startedAt":"2026-08-01T12:45:48.651Z","resolvedAt":"2026-08-01T12:45:48.696Z","updatedAt":"2026-08-01T12:45:48.705Z","components":["Stripe API"],"url":"https://stspg.io/sbldmtv3y0jq","updates":[{"at":"2026-08-01T12:45:48.696Z","body":"From 12:04 to 12:26 UTC on August 1st, we saw elevated error rates and response times with the Stripe API. The issue is resolved and we will continue to monitor.","status":"resolved"}]},{"id":"hcmr28nnd39l","title":"Elevated API errors","impact":"none","status":"resolved","startedAt":"2026-08-01T00:16:17.723Z","resolvedAt":"2026-08-01T00:50:40.148Z","updatedAt":"2026-08-01T00:50:40.165Z","components":["Stripe API","Global payments"],"url":"https://stspg.io/l0fsvp40d3hy","updates":[{"at":"2026-08-01T00:16:17.833Z","body":"We experienced elevated error rates and response times with the API starting at 23:55 UTC. We've started to see recovery and are continuing to monitor.","status":"investigating"},{"at":"2026-08-01T00:33:51.017Z","body":"We're currently investigating elevated error rates and response times with the API. We're starting to see recovery and are continuing to monitor.","status":"investigating"},{"at":"2026-08-01T00:40:50.010Z","body":"We experienced elevated error rates and response times with the API starting at 23:55 UTC. We've seen recovery and are continuing to monitor.","status":"investigating"},{"at":"2026-08-01T00:50:40.148Z","body":"From 23:55 July 31st - 00:17 August 1st UTC, we saw elevated error rates and response times with the API. We are now seeing recovery and will continue monitoring.","status":"resolved"}]},{"id":"7pw1p0pw3b17","title":"Elevated card authorization errors","impact":"none","status":"resolved","startedAt":"2026-07-29T03:18:55.928Z","resolvedAt":"2026-07-29T04:23:46.253Z","updatedAt":"2026-07-29T04:23:46.267Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/ykd350r61yh5","updates":[{"at":"2026-07-29T03:18:55.999Z","body":"We're currently investigating elevated card authorization errors starting 02:25 UTC related to an issuer in Mexico. We'll post an update soon.","status":"investigating"},{"at":"2026-07-29T03:40:01.854Z","body":"As of 03:24 UTC, elevated card authorization errors related to an issuer in Mexico which is impacting card transactions in Mexico have recovered. We're continuing to validate that this issue is fully resolved.","status":"monitoring"},{"at":"2026-07-29T04:23:46.253Z","body":"From 02:25 - 03:24 UTC, we saw elevated card authorization errors related to an issuer-side degradation in Mexico. This is now resolved.","status":"resolved"}]},{"id":"s0nbrdrprmrt","title":"Elevated API errors","impact":"minor","status":"resolved","startedAt":"2026-07-24T12:00:19.322Z","resolvedAt":"2026-07-24T12:14:27.948Z","updatedAt":"2026-07-24T12:14:27.962Z","components":["Stripe API","Stripe core components"],"url":"https://stspg.io/wtfd9x61syx3","updates":[{"at":"2026-07-24T12:00:19.403Z","body":"We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon","status":"investigating"},{"at":"2026-07-24T12:14:27.948Z","body":"From 10:56 - 12:00 UTC, we saw elevated error rates and response times with the API. This is now resolved.","status":"resolved"}]},{"id":"xxkcvlgj8wxw","title":"Elevated BLIK Errors","impact":"none","status":"resolved","startedAt":"2026-07-21T10:26:47.073Z","resolvedAt":"2026-07-21T10:26:47.132Z","updatedAt":"2026-07-21T10:26:47.143Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/g4vzl6b05kny","updates":[{"at":"2026-07-21T10:26:47.132Z","body":"From 09:59 UTC to 10:13 UTC on July 21, 2026, we saw elevated error rates on BLIK payments affecting multiple customers. This issue is now resolved. We confirmed that the issue was upstream and was restored without Stripe actions.","status":"resolved"}]},{"id":"cm7qs1tjkw6c","title":"Elevated BLIK errors","impact":"none","status":"resolved","startedAt":"2026-07-20T21:42:36.245Z","resolvedAt":"2026-07-20T22:32:16.655Z","updatedAt":"2026-07-20T22:32:16.673Z","components":["Global payments","Acquirers and payment methods"],"url":"https://stspg.io/pzxm22cjk88l","updates":[{"at":"2026-07-20T21:42:36.353Z","body":"We're currently investigating elevated error rates and response times with payments. We'll post an update soon.","status":"investigating"},{"at":"2026-07-20T22:09:57.560Z","body":"We're currently seeing a degradation of the Blik payment method. Our partner has identified the cause and is working on a fix.","status":"identified"},{"at":"2026-07-20T22:32:16.655Z","body":"From 19:40 to 22:10 UTC, we saw elevated errors for Blik payment method payments. This is now resolved.","status":"resolved"}]},{"id":"v6sllx288pwy","title":"Elevated Issuing API Errors","impact":"none","status":"resolved","startedAt":"2026-07-17T19:56:33.851Z","resolvedAt":"2026-07-17T20:24:44.397Z","updatedAt":"2026-07-17T20:24:44.412Z","components":["Stripe API"],"url":"https://stspg.io/16s7hszs8vj7","updates":[{"at":"2026-07-17T19:56:33.937Z","body":"Starting 19:00 UTC we started seeing elevated error rates affecting Issuing API requests, resulting in failing credit card transactions. We've identified the cause and are working to mitigate. We will provide an update when we start seeing recovery.","status":"identified"},{"at":"2026-07-17T20:24:44.397Z","body":"From 19:00–19:55 UTC on July 17, 2026, Issuing users did not receive real-time authorization request webhooks and experienced declined transactions. All systems have recovered and are operating normally.","status":"resolved"}]},{"id":"s6hpm263c04x","title":"Elevated 3DS errors on Mastercard transactions","impact":"none","status":"resolved","startedAt":"2026-07-15T08:06:18.401Z","resolvedAt":"2026-07-15T09:42:49.146Z","updatedAt":"2026-07-15T09:42:49.224Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/l0pf76xd55ny","updates":[{"at":"2026-07-15T08:06:18.548Z","body":"We’re observing elevated 3DS errors for Mastercard transactions starting 07:00 UTC. We are engaging with the Mastercard team and we will provide an update as soon as we have more information.","status":"identified"},{"at":"2026-07-15T09:01:12.645Z","body":"We are starting to see improvement in the elevated 3D Secure errors affecting Mastercard transactions. The impact still continues however Stripe engagement with Mastercard teams continue. We will provide further updates once we have observed recovery.","status":"investigating"},{"at":"2026-07-15T09:17:51.957Z","body":"As of 09:06 UTC, we can confirm that the elevated 3D Secure errors on Mastercard transactions have recovered following certificate rotation by Mastercard. We're continuing to validate that this issue is fully resolved and will provide further updates once we have observed sustained recovery.","status":"monitoring"},{"at":"2026-07-15T09:42:49.146Z","body":"From 2026-07-15 07:00:00 UTC to 09:06:00 UTC, we experienced elevated 3D Secure errors on Mastercard transactions due to an expired certificate on the upstream Mastercard service. Mastercard identified and resolved the issue on their end. We have verified that all certificates are now valid and transactions are processing normally.","status":"resolved"}]},{"id":"j5szf7f3wjp5","title":"Elevated WeChat Pay errors","impact":"minor","status":"resolved","startedAt":"2026-07-02T15:07:39.000Z","resolvedAt":"2026-07-03T03:56:36.451Z","updatedAt":"2026-07-03T03:56:36.485Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/17c6mmm4lg2f","updates":[{"at":"2026-07-02T13:37:34.048Z","body":"We're currently investigating a degradation of the WeChat Pay payment method that began at 7:10 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the WeChat Pay payment method. We are actively monitoring the situation and will provide updates as more information becomes available.","status":"investigating"},{"at":"2026-07-02T15:07:39.000Z","body":"We’re currently seeing a degradation of the WeChat Pay payment method. Our partner has identified the cause and is working on a fix.","status":"identified"},{"at":"2026-07-02T19:23:10.000Z","body":"WeChat Pay has confirmed they are addressing the issue and it will take some time to implement the fix. We are actively monitoring and will provide a further update as more information becomes available.","status":"identified"},{"at":"2026-07-03T03:56:36.451Z","body":"From 07:10 July 2 to 01:20 July 3 UTC, we saw elevated errors which affected WeChat Pay payment method transactions. This issue has now been resolved by our partner.","status":"resolved"}]},{"id":"wv134rlqz1ds","title":"Elevated P24 errors","impact":"none","status":"resolved","startedAt":"2026-07-02T10:59:51.727Z","resolvedAt":"2026-07-02T11:36:55.995Z","updatedAt":"2026-07-02T11:36:56.030Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/9rxrgvlbpn8g","updates":[{"at":"2026-07-02T10:59:51.928Z","body":"We're currently investigating a Partial Service disruption of the P24 payment method that began at 10:52 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the P24 payment method. We are actively monitoring the situation and will provide updates as more information becomes available.","status":"investigating"},{"at":"2026-07-02T11:36:55.995Z","body":"From 10:52–11:34 UTC, we saw a partial service disruption of the P24 payment method. This is now resolved.","status":"resolved"}]},{"id":"75rxzx9hjgxw","title":"Elevated card declines for some users in Mexico","impact":"none","status":"resolved","startedAt":"2026-06-11T05:05:49.812Z","resolvedAt":"2026-06-11T05:16:59.915Z","updatedAt":"2026-06-11T05:16:59.948Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/wgprz4fg8yn6","updates":[{"at":"2026-06-11T05:05:49.960Z","body":"As of 04:16 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're in touch with the card network and will post an update as soon as they become available.","status":"investigating"},{"at":"2026-06-11T05:16:59.915Z","body":"From 04:16 - 05:00 UTC, some card transactions in Mexico experienced elevated declines due to an issuing bank being temporarily unavailable. This is now resolved.","status":"resolved"}]},{"id":"7mb3cx0lfctr","title":"Elevated card declines for some users in Mexico","impact":"none","status":"resolved","startedAt":"2026-06-10T05:17:26.359Z","resolvedAt":"2026-06-10T07:41:05.517Z","updatedAt":"2026-06-10T07:41:05.560Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/rfnl7whdr3cr","updates":[{"at":"2026-06-10T05:17:26.588Z","body":"As of 04:16 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're closely monitoring the issue and will post an update once we have observed recovery.","status":"investigating"},{"at":"2026-06-10T07:41:05.517Z","body":"Between 04:16 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.","status":"resolved"}]},{"id":"jkxl171k6zq7","title":"Elevated declines on Cartes Bancaires","impact":"none","status":"resolved","startedAt":"2026-06-05T05:33:15.922Z","resolvedAt":"2026-06-05T14:41:22.983Z","updatedAt":"2026-06-05T14:41:22.998Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/ydwywzw7gnp3","updates":[{"at":"2026-06-05T05:33:16.183Z","body":"We’re currently seeing elevated error rates and response times with some Cartes Bancaires payments due to an issuer-side degradation starting 07:23 UTC June 4th. We believe this outage is outside of Stripe's infrastructure. This is likely impacting a number of payment processors. We’re continuing to monitor and will post further updates.","status":"identified"},{"at":"2026-06-05T12:22:15.578Z","body":"We are continuing to see elevated error rates and response times with some Cartes Bancaires payments due to an issuer-side degradation starting 07:23 UTC June 4th. We are actively monitoring and will provide a further update as more information becomes available.","status":"identified"},{"at":"2026-06-05T14:41:22.983Z","body":"Between 07:23 UTC on June 4th and 13:51 UTC on June 5th, we saw elevated error rates and response times with some Cartes Bancaires payments. This is now resolved.","status":"resolved"}]},{"id":"wjg95ch7scvp","title":"Elevated Bancontact errors","impact":"none","status":"resolved","startedAt":"2026-05-20T13:50:23.380Z","resolvedAt":"2026-05-20T14:06:22.302Z","updatedAt":"2026-05-20T14:06:22.323Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/4pv6q73763bm","updates":[{"at":"2026-05-20T13:50:23.482Z","body":"We're currently investigating a Partial Service disruption of the Bancontact payment method that began at 13:38 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.","status":"monitoring"},{"at":"2026-05-20T14:06:22.302Z","body":"From 13:38–13:53 UTC, we saw a partial service disruption of the Bancontact payment method. This is now resolved.","status":"resolved"}]},{"id":"0plg9bpr660h","title":"SEPA Instant Partial Outage","impact":"none","status":"resolved","startedAt":"2026-05-19T11:58:34.000Z","resolvedAt":"2026-05-20T06:47:16.235Z","updatedAt":"2026-05-20T06:47:16.253Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/b8k77546cr1x","updates":[{"at":"2026-05-19T11:58:34.000Z","body":"Instant payouts in EUR to bank accounts and Bank Transfers payments are experiencing delays and some might fail due to a broader industry issue affecting SEPA Instant. All other payouts, including instant payouts to debit cards, are unaffected. We're investigating and will provide an update once resolved.","status":"investigating"},{"at":"2026-05-19T15:14:00.339Z","body":"Instant payouts in EUR to bank accounts and Bank Transfers payments continue to experience delays due broader industry issues affecting SEPA Instant. All other payouts, including instant payouts to debit cards, remain unaffected. We will provide further updates as soon as possible.","status":"identified"},{"at":"2026-05-19T21:15:36.000Z","body":"Instant payouts to bank accounts and Bank Transfers payments in Europe continue to experience delays due to broader issues affecting SEPA Instant. This issue is also resulting in elevated errors on Pay by Bank payments beginning at 08:40 UTC. All other payouts, including instant payouts to debit cards, remain unaffected. We are continuing to engage with our upstream partners, and will provide further updates as soon as they are available.","status":"identified"},{"at":"2026-05-20T06:47:16.235Z","body":"Instant payouts in EUR to bank accounts, Pay by Bank payments, and Bank Transfers payments in Europe are now working successfully. There was no impact to other payouts, including instant payouts to debit cards during this time.","status":"resolved"}]},{"id":"ws0j885npfx1","title":"Elevated MobilePay errors","impact":"major","status":"resolved","startedAt":"2026-05-16T16:01:56.383Z","resolvedAt":"2026-05-16T18:53:37.009Z","updatedAt":"2026-05-16T18:53:37.027Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/06tvvhhcgy80","updates":[{"at":"2026-05-16T16:01:56.470Z","body":"We're currently investigating elevated MobilePay errors. We'll post an update soon.","status":"investigating"},{"at":"2026-05-16T18:53:37.009Z","body":"Between 14:18–17:20 UTC May 16th, we saw elevated error rates and response times with MobilePay requests. This is now resolved.","status":"resolved"},{"at":"2026-05-16T23:45:49.000Z","body":"Between 14:18–17:20 UTC May 16th, we saw elevated error rates and response times with MobilePay requests. This is now resolved.","status":"investigating"}]},{"id":"f5l7tqzmc9mm","title":"Elevated Apple Pay errors","impact":"none","status":"resolved","startedAt":"2026-05-16T03:38:32.123Z","resolvedAt":"2026-05-16T05:21:31.408Z","updatedAt":"2026-05-16T05:21:31.421Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/m72fwk8k8qfg","updates":[{"at":"2026-05-16T03:38:32.223Z","body":"We're currently investigating elevated Apple Pay errors. We'll post an update soon.","status":"investigating"},{"at":"2026-05-16T05:21:31.408Z","body":"Between 02:59–04:58 UTC May 16th, we saw elevated error rates and response times with Apple Pay requests. This is now resolved.","status":"resolved"}]},{"id":"mkbj4zw0w85w","title":"Elevated Swish errors","impact":"minor","status":"resolved","startedAt":"2026-05-12T09:56:24.189Z","resolvedAt":"2026-05-12T10:33:00.811Z","updatedAt":"2026-05-12T10:33:00.826Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/0zpfx7w4g20f","updates":[{"at":"2026-05-12T09:56:24.289Z","body":"We're currently investigating a Partial Service disruption of the Swish payment method that began at 09:35 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Swish payment method. We are actively monitoring the situation and will provide updates as more information becomes available.","status":"investigating"},{"at":"2026-05-12T10:33:00.811Z","body":"From 09:09–09:48 UTC, we saw a partial service disruption of the Swish payment method. This is now resolved.","status":"resolved"}]},{"id":"c1pk36f2kh25","title":"Elevated Authentication Requests","impact":"minor","status":"resolved","startedAt":"2026-05-08T14:07:59.660Z","resolvedAt":"2026-05-08T14:47:00.948Z","updatedAt":"2026-05-08T14:47:00.962Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/yvt9gyxgydkb","updates":[{"at":"2026-05-08T14:07:59.738Z","body":"We are currently observing elevated Authentication Requests related to issuing banks in the UK and France which is impacting some card transactions.","status":"investigating"},{"at":"2026-05-08T14:47:00.948Z","body":"Between 11:40 UTC and 14:35 UTC we observed elevated Authentication Requests for card transactions in SCA scope. This issue has now been resolved.","status":"resolved"}]},{"id":"jf3qmzzgq9k3","title":"Dashboard authentication errors","impact":"minor","status":"resolved","startedAt":"2026-05-07T13:07:18.096Z","resolvedAt":"2026-05-07T13:53:06.212Z","updatedAt":"2026-05-07T13:53:06.230Z","components":["Stripe core components"],"url":"https://stspg.io/9559m3z4g1cq","updates":[{"at":"2026-05-07T13:07:18.187Z","body":"We're currently investigating elevated authentication errors affecting some Dashboard features. We'll post an update soon.","status":"investigating"},{"at":"2026-05-07T13:53:06.212Z","body":"From 10:04 - 13:38 UTC, we experienced issues with elevated authentication errors affecting some Dashboard features. This is now resolved.","status":"resolved"}]},{"id":"s4ps5f7zf4zh","title":"Elevated API error rates from 18:15 - 18:34 UTC","impact":"none","status":"resolved","startedAt":"2026-05-06T18:51:29.000Z","resolvedAt":"2026-05-06T18:51:29.000Z","updatedAt":"2026-05-06T18:53:04.220Z","components":["Stripe API"],"url":"https://stspg.io/vwp5wh5qbqlv","updates":[{"at":"2026-05-06T18:51:29.000Z","body":"From 18:15 - 18:33 UTC we saw elevated error rates and response times with requests to Invoicing and Billing-related APIs. This is now resolved.","status":"resolved"}]},{"id":"jnvb0qp0c7pd","title":"Certificate warnings on stripe.com and dashboard logins","impact":"none","status":"resolved","startedAt":"2026-04-29T14:39:14.862Z","resolvedAt":"2026-04-29T14:39:14.913Z","updatedAt":"2026-04-29T14:39:14.923Z","components":["Stripe core components"],"url":"https://stspg.io/3x0dw69bql3k","updates":[{"at":"2026-04-29T14:39:14.913Z","body":"From 13:42 – 13:55 UTC on April 29th, we saw certificate warning banners on stripe.com and dashboard login caused by a issue with on a downstream provider. This is now resolved.","status":"resolved"}]},{"id":"hzlysrxhzmh9","title":"Elevated Swish errors","impact":"none","status":"resolved","startedAt":"2026-04-19T14:58:02.971Z","resolvedAt":"2026-04-19T15:36:15.295Z","updatedAt":"2026-04-19T15:36:15.310Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/bs93ly27kw4x","updates":[{"at":"2026-04-19T14:58:03.060Z","body":"We're currently investigating a Partial Service disruption of the Swish payment method that began at 14:37 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Swish payment method. We are actively monitoring the situation and will provide updates as more information becomes available.","status":"investigating"},{"at":"2026-04-19T15:36:15.295Z","body":"From 14:37–15:10 UTC, we saw elevated errors on Swish payments. This is now resolved.","status":"resolved"}]},{"id":"3y9q97y8cl7r","title":"SMS delivery issues in the US","impact":"none","status":"resolved","startedAt":"2026-04-18T03:48:11.567Z","resolvedAt":"2026-04-18T06:42:32.893Z","updatedAt":"2026-04-18T06:42:32.907Z","components":["Stripe core components"],"url":"https://stspg.io/hcll9q8xngg8","updates":[{"at":"2026-04-18T03:48:11.646Z","body":"We're currently experiencing SMS delivery issues in the US, affecting 2-Factor authentication for dashboard users as well as the OTP code for Link and Express users. We'll post an update as soon as we have it.","status":"investigating"},{"at":"2026-04-18T04:40:08.050Z","body":"Since 01:35 UTC, we’ve been experiencing US SMS delivery issues affecting 2FA and OTP codes for Dashboard, Link, Issuing, and Express users. Non-SMS 2FA methods (security keys, authenticator apps) still work. We’re actively monitoring and will update when resolved.","status":"identified"},{"at":"2026-04-18T06:42:32.893Z","body":"From 01:35 - 05:20 UTC, we saw elevated errors with SMS delivery in the US. This is now resolved.","status":"resolved"}]},{"id":"ldd0qtrsq6c0","title":"Canadian payouts delay","impact":"none","status":"resolved","startedAt":"2026-04-14T17:20:13.332Z","resolvedAt":"2026-04-15T15:43:33.808Z","updatedAt":"2026-04-15T15:43:33.823Z","components":["Stripe core components"],"url":"https://stspg.io/bccfqr59yk3d","updates":[{"at":"2026-04-14T17:20:13.396Z","body":"Due to a processing issue with our banking partner, some Canadian Payouts processed on April 14, 2026 are experiencing a delay of a few hours. We are actively working with our banking partner to resolve this issue to ensure all affected payouts land today.","status":"investigating"},{"at":"2026-04-15T00:47:36.990Z","body":"As of 22:00 UTC, we have identified the root cause with our banking partner and expect affected payouts to land by the end of the day. We will continue to monitor closely and post further updates as needed.","status":"monitoring"},{"at":"2026-04-15T15:43:33.808Z","body":"We have confirmed with our banking partner that the issue has been resolved. All impacted Canadian payouts scheduled for April 14th have successfully posted on the same day. Thank you for your patience.","status":"resolved"}]},{"id":"dv3xdy81j9hh","title":"Elevated Swish errors","impact":"minor","status":"resolved","startedAt":"2026-04-14T10:15:49.243Z","resolvedAt":"2026-04-14T11:08:55.537Z","updatedAt":"2026-04-14T11:08:55.555Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/b83lnsn0ls35","updates":[{"at":"2026-04-14T10:15:49.331Z","body":"We're currently investigating a Partial Service disruption of the Swish payment method that began at 10:11 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Swish payment method. We are actively monitoring the situation and will provide updates as more information becomes available.","status":"investigating"},{"at":"2026-04-14T11:08:55.537Z","body":"Between 10:11 - 10:50 UTC there was a disruption with the Swish payment method causing increased error rates for Swish transactions. The issue was external to Stripe and is now resolved.","status":"resolved"}]},{"id":"7kmbgqhlvykm","title":"Elevated BLIK errors","impact":"minor","status":"resolved","startedAt":"2026-04-14T08:37:26.384Z","resolvedAt":"2026-04-14T09:40:37.753Z","updatedAt":"2026-04-14T09:40:37.768Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/wgrdkk5szv89","updates":[{"at":"2026-04-14T08:37:26.475Z","body":"We're currently investigating a Partial Service disruption of the Blik payment method that began at 08:33 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are actively monitoring the situation and will provide updates as more information becomes available.","status":"investigating"},{"at":"2026-04-14T09:40:37.753Z","body":"Between 08:31 - 09:34 UTC there was a disruption with the BLIK payment method causing increased error rates for BLIK transactions. The issue was external to Stripe and is now resolved.","status":"resolved"}]},{"id":"2jz281x5q65q","title":"Elevated Bancontact errors","impact":"minor","status":"resolved","startedAt":"2026-03-30T10:26:08.180Z","resolvedAt":"2026-03-30T11:10:20.638Z","updatedAt":"2026-03-30T11:10:20.658Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/r0q1hjmhz3q6","updates":[{"at":"2026-03-30T10:26:08.271Z","body":"We're currently investigating a Severe Service disruption of the Bancontact payment method that began at 09:48 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.","status":"investigating"},{"at":"2026-03-30T11:10:20.638Z","body":"Between 09:48 - 11:02 UTC there was a disruption with the Bancontact payment method causing increased error rates for Bancontact transactions. The issue was external to Stripe and is now resolved.","status":"resolved"}]},{"id":"2tcpcfl8rp6j","title":"Elevated Dashboard, Express Dashboard and Mobile surfaces errors","impact":"minor","status":"resolved","startedAt":"2026-03-30T08:52:38.741Z","resolvedAt":"2026-03-30T10:04:00.508Z","updatedAt":"2026-03-30T10:04:00.528Z","components":["Stripe core components"],"url":"https://stspg.io/p8x22czdkx15","updates":[{"at":"2026-03-30T08:52:38.836Z","body":"As of 07:55 UTC, we are experiencing issues with the Dashboard, Express Dashboard on all platforms and Mobile surfaces. We’re continuing to investigate and will post further updates. API requests and payment processing are unaffected by this issue.","status":"investigating"},{"at":"2026-03-30T10:04:00.508Z","body":"From 07:55 - 09:59 UTC, we experienced issues with Dashboard, Express Dashboard on all platforms and Mobile surfaces. This is now resolved. API requests and payment processing were unaffected by this issue .","status":"resolved"}]},{"id":"tvh0drctzb1h","title":"Elevated iDeal errors","impact":"minor","status":"resolved","startedAt":"2026-03-25T14:44:01.175Z","resolvedAt":"2026-03-25T14:59:10.084Z","updatedAt":"2026-03-25T14:59:10.098Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/224dj2tf08n9","updates":[{"at":"2026-03-25T14:44:01.281Z","body":"We're currently observing elevated errors on the iDEAL payment method that began at 14:25 UTC. This issue is external to Stripe. We are actively monitoring the situation and will provide updates as more information becomes available.","status":"investigating"},{"at":"2026-03-25T14:59:10.084Z","body":"Between 14:25 - 14:45 UTC there was a disruption with the iDEAL payment method causing increased error rates for iDEAL transactions. The issue was external to Stripe and is now resolved.","status":"resolved"}]},{"id":"gc6z4c7t1hdq","title":"Elevated Pix errors","impact":"minor","status":"resolved","startedAt":"2026-03-22T16:02:58.871Z","resolvedAt":"2026-03-23T11:27:48.787Z","updatedAt":"2026-03-23T11:27:48.801Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/dzll5mrw1ryz","updates":[{"at":"2026-03-22T16:02:58.953Z","body":"We are currently observing elevated errors on Pix payments. Payments are likely affected due to degraded performance reported by Pix. We will continue to monitor the issue and an update will be provided as soon as more information becomes available.","status":"identified"},{"at":"2026-03-23T11:27:48.787Z","body":"Between 14:13 UTC on the 22nd March and 01:40 UTC on the 23rd March, we observed a service disruption that impacted the Pix payment method. The issue was external to Stripe and is now resolved.","status":"resolved"}]},{"id":"4y3y5flslh6p","title":"Elevated errors on Klarna payments","impact":"minor","status":"resolved","startedAt":"2026-03-19T12:18:38.427Z","resolvedAt":"2026-03-19T14:18:30.730Z","updatedAt":"2026-03-19T14:18:30.747Z","components":["Acquirers and payment methods"],"url":"https://stspg.io/0ggy0mssf939","updates":[{"at":"2026-03-19T12:18:38.475Z","body":"We are currently observing elevated errors on Klarna payments.\nPayments are likely affected due to degraded performance reported by Klarna.\nWe will continue to monitor the issue and an update will be provided as soon as more information becomes available.","status":"investigating"},{"at":"2026-03-19T12:19:32.556Z","body":"We are continuing to investigate this issue.","status":"investigating"},{"at":"2026-03-19T14:18:30.730Z","body":"Between 10:45 - 13:39 UTC there was a disruption with the Klarna payment method causing increased error rates for Klarna transactions. The issue is now resolved.","status":"resolved"}]},{"id":"57rkhg708hrf","title":"Errors downloading files","impact":"major","status":"resolved","startedAt":"2026-03-10T20:43:18.608Z","resolvedAt":"2026-03-10T20:53:15.666Z","updatedAt":"2026-03-10T20:53:15.683Z","components":["Stripe core components"],"url":"https://stspg.io/9swt2kr5kqlm","updates":[{"at":"2026-03-10T20:43:18.683Z","body":"We’re currently investigating an issue causing file downloads to fail with 404 errors. We’ve identified the cause, and are working on a fix. We’ll post an update soon.","status":"investigating"},{"at":"2026-03-10T20:53:15.666Z","body":"Between 19:22 to 20:49 UTC on March 10th, file downloads were returning 404 errors. The issue is now resolved.","status":"resolved"}]},{"id":"xw65m0409rp0","title":"Elevated API errors","impact":"minor","status":"resolved","startedAt":"2026-03-06T18:25:16.671Z","resolvedAt":"2026-03-06T18:36:50.536Z","updatedAt":"2026-03-06T18:36:50.550Z","components":["Stripe API"],"url":"https://stspg.io/sjvl135mk2yv","updates":[{"at":"2026-03-06T18:25:16.749Z","body":"We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.","status":"investigating"},{"at":"2026-03-06T18:36:50.536Z","body":"From 18:00–18:23 UTC, we saw elevated error rates and response times with Stripe API. This is now resolved.","status":"resolved"}]}]}